Traverse Still on Its Break, But Will It Ever Come Back?
Right, grab your drink and let’s delve into this utter nonsense. For almost two weeks now, Kaseya’s Traverse platform has been about as helpful as a screen door on a submarine. Users have been left puzzled, and I’m here to fill you in on this disaster.
The Most Prolonged Maintenance Ever Recorded
Who Needs a Timeout, It’s Just Some Software!
12 days ago, Kaseya informed its users that it was taking Traverse offline for “scheduled maintenance” – a statement we’ve all learned to loathe like a hangover after a night out. However, it appearsTraverse has checked out and forgotten to come back. In any other job, you’d have a termination notice by now, but indeed, Traverse seems to think it’s special!
Promising the World, Delivering Nothing
Kaseya claimed this maintenance was meant to enhance the platform’s “security and stability.” Well, if by stability they meant “it’ll be forever offline,” then well done! Great work, Kaseya! If I wanted a doorstop, I’d just tape my laptop shut.
Receiving the Silent Treatment
Where’s the Communication, Love?
As if the downtime wasn’t frustrating enough, Kaseya’s been quieter than a mouse about when the service might actually return. That’s right: you’ve got desperate users trying to keep their networks operational without the tools they invested in, while Kaseya is keeping mum. It’s almost like they’ve buried their heads in the sand, or are hoping that users will just forget about Traverse entirely. Not a chance of that happening!
Promises, Promises
Sure, and When Pigs Learn to Soar
A few days ago, Kaseya finally provided an update, stating they’d completed “extensive engineering work” and were optimistic about getting Traverse back online. Well, here we are, watching the clock and waiting, waiting, waiting. The issue is, after 13 days of nothing, my faith in Kaseya is lower than a snake’s belly in a ditch.
Update or Downdate?
To try and quell the complaints (good luck, folks!), Kaseya implemented the update that led to Traverse going down in the first place. Supposedly, some users could reach a few features, but it’s more akin to putting a band-aid on a gunshot wound. If this isn’t resolved quickly, I predict users will be fleeing faster than a rat from a sinking ship.
The Waiting Game
How Long Is a Piece of String?
So, will Traverse be back online today? Who can say? Perhaps it’ll take another week, or maybe we’ll all age before it finally shows up. I wouldn’t count on it, if I were you. Think I’ve nearly needed a defibrillator twice already. Kaseya claims they’re going to “restore all services,” but whether that actually materializes is anyone’s guess. For now, we’re stuck playing the waiting game, and Kaseya’s in it for the long haul.
Summary
‘Potential issue’ in the infrastructure of the network monitoring tool results in extended, ongoing downtime
Today’s the day. Maybe. Kaseya’s Traverse platform is purportedly set to finally be operational again after a protracted period of “maintenance.” Allegedly, they’ve been making improvements, but I assert that they’ve done more damage than good. Whether Traverse will ever get its act together is still uncertain, but for now, it’s still inoperable, and so are its users. Keep your eyes on GadgetLad for the latest updates, if any ever arrive…
